How can we help?

Yes. Shipping is free on every order across the United States, with no minimum spend.

Orders ship the next business day. As soon as your package is on its way, you'll get an email with a tracking link.

Use the link in your shipping email, or look up your order on our tracking page.

For now, we ship within the United States only. We hope to welcome more countries soon.

We accept all major credit and debit cards, plus fast checkout options like Apple Pay, Google Pay and Shop Pay. You'll see every available option at checkout.

Absolutely. Our checkout is SSL-encrypted, and we never see or store your full card details.

Yes, within 6 hours of placing it. Email info@rumivo.com with your order number and we'll take care of it.

First, check your spam or promotions folder. Still nothing? Email us and we'll confirm your order details right away.

You have 30 days from delivery to return your order, as long as it's in its original condition.

Email info@rumivo.com with your order number and the reason for your return. We'll send you the next steps.

Once your return arrives, we process your refund within 5 business days. Depending on your bank, it may take a few extra days to show up.

Yes. Contact us within 30 days and we'll help you swap it for the right one.

We're so sorry! Email info@rumivo.com with your order number and a photo, and we'll make it right as quickly as possible.

Yes. Every Rumivo product includes a 3-year warranty against manufacturing defects.

Each product page lists the full specifications, including dimensions in inches. Tip: measure your space before ordering.

We aim for accurate photos, but colors can look slightly different depending on your screen. Unsure? Email us and we'll gladly share extra details.

Email us anytime at info@rumivo.com or use our contact form. Our support is available 24/7 and we reply within 24 hours.

We're online-only. That helps us keep our collection focused and our prices fair.

Yes! Email info@rumivo.com with what you need, and we'll get back to you with a tailored quote.