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Contact Rumivo

We're here to help.

A question about a product, your order or a return? Send us a message and a real person from our team will get back to you.

Support 24/7Message us anytime. We reply within 24 hours.
Business addressTMC, trading as Rumivo
Weegschaalstraat 3, 5632 CW Eindhoven
the Netherlands

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Include your order number if it's about an order, so we can help you faster.

Quick Answers

Before you reach out

Orders ship the next business day. As soon as yours is on its way, you'll get an email with a tracking link.

Use the link in your shipping confirmation email, or enter your order details on our tracking page.

You have 30 days from delivery to return your order. Email us with your order number and we'll walk you through the next steps.

Yes, within 6 hours of placing it. Reach out as soon as possible and we'll take care of it.

Right now we ship within the United States only. We hope to welcome more countries soon.